Rates & Insurance
Our Rates
Fees vary by clinician based on experience and specialization. Dr. Benko, Carly, and Sharnise maintain a limited schedule and are not regularly accepting new clients.
We take payment (whether that be your copay or the full cost of session depending on your benefits) directly from clients at the time of the appointment or shortly following the appointment. We require that all clients maintain a card on file to be charged for sessions. You may use your health and flex spending card to pay for sessions. Upon request, we also accept cash and personal checks at the start of your in-person session.
Please feel free to email us if you have questions about our rates as you inquire about the availability of our providers. We are happy to clarify further questions about our fees once we meet for our initial appointment as well.
Accepted Insurance
We are only in-network with Cigna/Evernorth and Johns Hopkins EHP. If you have one of these plans, we will submit your claims and you will only be responsible for paying your copay and/or deductible.
If you have a different health insurance provider than the above, you may have out-of-network benefits available through your health insurance plan that can make proceeding with services with us simple. Depending on your health insurance provider or employee benefit plan, it is possible that services will be partially covered if not covered in full. Please continue reading this page to learn more about out-of-network options.
Out-of-Network
To find out if you have out-of-network benefits and what your out-of-network coverage is, please call the customer service number on the back of your insurance card. We encourage you to ask these questions to your insurance provider to help determine your benefits:
Does my health insurance plan include mental health benefits?
Do I have a deductible? If so, what is it, and have I met it yet? What amount will I be reimbursed once I’ve met my deductible?
Do you cover telehealth appointments?
What amount will I be reimbursed for the initial intake evaluation session (CPT code 90971) and for ongoing sessions (CPT code 90837) with provider _______?
Does my plan limit how many sessions per calendar year I can have? If so, what is the limit?
Is there pre-authorization required? If so, what information do you need for this? Is there a specific form that needs to be filled out?
You can use Thrizer to verify your out-of-network benefits and submit superbills.
Thrizer
We have partnered with Thrizer to support you in submitting superbills and fast-tracking your reimbursement if you have out-of-network benefits. Thrizer is a HIPAA compliant payment app for therapy-goers and mental healthcare professionals that makes out-of-network therapy more accessible.
They will manage the reimbursement process end-to-end for you to save you the insurance headache. Once you meet your deductible, you can request an instant reimbursement to skip the insurance wait or receive reimbursements in a few weeks via direct deposit. You can create an account or wait for us to send you an invitation after you schedule your first appointment.
Here’s an example of how you could benefit by utilizing Thrizer.
Our Cancellation Policy
If you are unable to attend a session, please make sure you cancel at least 24 hours before your scheduled appointment. You will be charged a late cancellation fee of $85 if you cancel outside of the 24-hour window. Any no-show appointment will be charged the full rate of the session. Please note: the fee paid for an appointment that wasn’t attended will not be reimbursed by insurance.
We understand that life happens and there are times when you simply cannot make an appointment, however, a canceled appointment impacts three people: you, your therapist, and another client who could have potentially been offered the time slot. Our therapists take much pride in preparing for your appointments.
In the case of inclement weather, in-person sessions will be moved to telehealth via Simple Practice, the HIPAA compliant platform that we utilize. Most insurance companies will reimburse in-network providers for telehealth sessions but there is no guarantee of this and in the case that they do not, our regular fees would apply.